Payment Guide
Payments are taken at checkout on the website where you place your order. This guide explains where to find the available options and how to keep your payment safe.
Available payment methods
Each website shows its accepted payment methods at checkout, and the options can differ from store to store. Always choose a method from the checkout page itself.
Paying safely
- Only pay through the checkout on our official websites. You can reach each one from the Our Brands page.
- Our team will never ask you to send money by private message or to a personal account.
- Check the website address in your browser before entering any payment details.
- Keep your order confirmation and any transaction ID until your order is complete.
If a payment fails or stays pending
- Wait a few minutesSome payment methods take a short while to confirm. Refresh your order page before trying again.
- Avoid paying twiceIf money has left your account but the order still shows as unpaid, don't pay again — contact support first.
- Contact support with the detailsSend your order ID, the payment method you used and the transaction ID or a screenshot to support.
Prices and currency
Prices are shown on each product page in the currency the store displays. Your bank or payment provider may add its own fees or exchange-rate charges.
Frequently asked questions
Which payment methods do you accept?
Accepted methods are listed at checkout on each website and can differ between stores. Choose any method shown there.
I paid but my order isn't confirmed. What should I do?
Give it a few minutes and refresh your order page. If it still isn't confirmed, contact support with your order ID and transaction details instead of paying again.
Is it safe to pay on your websites?
Pay only through the checkout on our official websites, never by private message. Our team will never ask you to send money outside checkout.